- Toys & Games
Jewellery & Fashion
Terms & Conditions:
Products and Delivery services disclaimer For Flowers & Cakes:
1. For sameday delivery, delivery time ranges from 11 AM to 9 PM
2. For midnight orders, delivery could be made anytime between 11:00 PM to 12:00AM.
3. In case of remote locations/small towns it can be made from 9PM to 12:00 AM.
4. Only one attempt for delivery will be made. If recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.
5. Delivery timings, if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs and during rush days like Valentine's Day, Mother’s Day, Rakhi, New year Eve etc. The order cancellation would not be possible in such circumstances and order will be executed on the consecutive days.
6. Special day deliveries are processed until 48 hours of requested delivery date and time slots. (Special days are - Mother’s day, Father’s Day, Diwali, Holi, Valentine’s Day, Rose day, Teddy day, Proposal Day, Hug day, Kiss Day, Friendship Day, Raksha Bandhan, Christmas and New Year)
7. Product image shown in website is indicative, original product may vary in design.
No refund will be made for Minimalistic damages in cakes and flowers like :
1. Name/ message on cake not written.
2. Name and message not attached with flowers.
3. Cream of cake / decoration on cake / flowers packaging issues - will not be eligible for refunds/replacements until unless product is not severely damaged.
NO cancellation requests are accepted on order placed in following categories:
1. Same day delivery category - If your date of placing an order and delivery date of that order are same, we do not accept cancellation request. If you cancel it, or receiver does not receive it - you are not entitled to any refund.
2. Same day mid-night delivery orders cannot be cancelled.
3. Special day orders cannot be cancelled and no refund is initiated for them.
Delivery City Requirements For Flowers And Cakes:
It is user responsibility to provide correct city name in the address of delivery. Sometimes address mentioned is very far from the city mentioned in the address.
If city name entered in the address section is incorrect then following cases arise -
1. Address entered is of Non-Serviceable area, the order will be cancelled and refund will be made with 5% penalty fee deducted.
2. If the area is more in outskirts, customer needs to pay extra delivery charges. Order will only be processed after receiving the total payment. If customer is not willing to pay extra delivery charge for the order refund will be made with 5% penalty fee deduction.